RETURN POLICY
Easy returns, clear process, complete peace of mind.
Shop confidently at Flex Fitness. If your order arrives damaged, incorrect, or not as expected, we’ll guide you through a simple return or replacement process.
Returns & Exchanges
Hassle-free support for your order
Easy return requests
Submit your return request within the eligible return period and our team will guide you through the process.
Damaged or wrong items
If your product arrives damaged, defective, or incorrect, contact us with your order details and clear photos.
Fast refund process
Once your return is reviewed and approved, your refund or replacement will be processed as quickly as possible.
Return Eligibility
What can be returned
Unused & original condition
Items must be unused, unworn, and returned in their original packaging with all tags or accessories included.
Return request window
Return requests should be made within the allowed return period after receiving your order.
Proof of purchase required
Please provide your order number, receipt, or confirmation email when requesting a return.